Senior Analyst, Financial Operations

Job not on LinkedIn

November 22

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Logo of CVS Health

CVS Health

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Partner with internal cross-functional areas such as Sales, Finance, Trade and Reporting to ensure all client requirements are met and supported • Review and analysis of reporting to identify trends and opportunities, plus quality inspection prior to client delivery • Solve for opportunities identified through trend analysis – process improvement / strategic projects • Independently manage client issues and projects with little involvement from leadership • Triage of Finance specific Aunt Team requests • Support multiple complex client escalations and projects– requiring “outside of the box” solutions and ideas • Conduct “lessons learned” and feedback meetings post resolution of issues to improve processes for the future, including FOX and CSX support • Create and maintain issue and project tracking support tools as needed (Milestone Report/CRAID/Agendas/etc.) • Partner with cross-functional partners to align on client and project expectations • Escalate appropriately when support is needed or risk is identified, linear and/or cross-functional escalation • Send weekly meeting agenda and meeting notes 24hrs prior and after meeting takes place • Regular summary updates to Finance leadership

🎯 Requirements

• 2+ years of professional experience in PBM/healthcare operational and/or financial role(s) • 2+ years of experience performing in-depth research, investigation, analysis, and/or ad-hoc reporting • Experience in Microsoft Office, particularly Excel (must know how to do VLOOKUPS and pivot tables) • Prior experience in client-facing role (preferred) • Demonstrated project management experience (preferred) • Advanced Microsoft Excel skillset including pivot-tables, advanced formulas, and maneuvering data sets (preferred) • Prior Salesforce use (preferred)

🏖️ Benefits

• Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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