Senior Manager, Business Analytics

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🔥 13 hours ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Play a critical role in supporting Aetna members and business by translating complex data into actionable insights that improve mental health outcomes, access, and affordability • Collaborate with cross-functional partners to identify analytic opportunities and develop robust reporting solutions • Empower data-driven decision-making that supports the mission of fostering a healthier, more resilient community • Serve as a trusted partner and advisor to business leaders • Manage communications with external providers and vendor partners to drive improvement in clinical quality, access, member experience, and other performance outcomes • Develop robust business cases, visual insights, and presentations to communicate clear quality improvement objectives, metric definitions, evaluation methods, and performance results to various audiences • Present clear, data-driven narratives, visualizations, and recommendations to business leaders and stakeholders to drive informed business decisions • Develop project plans, timelines, and implement project objectives on time from start to finish • Collaborate with internal and external stakeholders to translate business needs into requirements • Perform analyses using healthcare claims, clinical, and financial data in a relational database environment, including development of SQL queries and stored procedures • Develop reports and dashboards by combining and aggregating data from multiple sources • Interpret results and make recommendations for improved processes, metric definitions, and evaluation methods • Perform extensive data validation to ensure results meet stakeholder needs • Prepare documentation such as process diagrams, wireframes, metric definitions, and pseudocode

🎯 Requirements

• 7+ years of healthcare payor or provider experience managing analytics, quality measurement and improvement initiatives • 5+ years of experience conducting analysis with healthcare claims and services data • 5+ years of experience with SQL programming in a data warehouse or big data analytics environment • 5+ years of experience developing business cases, visual insights, and PowerPoint presentations to drive business decision making • 5+ years of experience analyzing data with Excel, BI and data wrangling tools (Power BI, Tableau, Alteryx, Dataiku, or similar) • 5+ years of experience developing KPIs for performance and quality improvement initiatives • Strong knowledge of user-centered design principles and visualization best practices • In-depth knowledge of healthcare industry standards, regulations, and data privacy • Strong analytical and problem-solving skills are essential, as well as time management, attention to detail, and adaptability • Strong project management and organization skills • Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and present findings and results to various audiences • Ability to work independently and effectively to drive projects to completion • Ability to manage conflicting priorities and multiple projects concurrently • An ability to travel up to 10% for meetings as needed

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • equity award program

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