Senior Manager, Growth

Job not on LinkedIn

🔥 15 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $82.9k - $182.5k / year

⏰ Full Time

🟠 Senior

📈 Growth Marketing

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead a growing team of Sr. Associates and Analysts to perform data/analytics to inform decision-making and ensure smooth operations within the Sales Call Center • Own forward key initiatives to improve velocity of growth and/or ROI of acquisition spend • Collaborate with growth leaders to develop and maintain daily/weekly/monthly reporting, driving insights and action items to improve performance • Collaborate with Product, IT, Telephony and Workforce management to ensure smooth operations for the Sales Call Center • Develop materials and lead discussions with relevant organizational leaders • Other strategic/analytical priorities, as determined by Lead Director of Sales Excellence • Other duties as assigned

🎯 Requirements

• Bachelor’s degree, preferably with a quantitative major (e.g., Business, STEM, economics, statistics) • Minimum of 5 years of experience leading operations in a sales call center • Analytical and strategic thinker who is intellectually curious • Strong written and verbal communication skills; ability to influence decision-making at many levels of leadership • Effective and flexible team player with demonstrated success in a fast-paced environment; ability to work across a variety of teams to drive initiatives forward • Demonstrated attention to detail and experience leveraging data/analytics to solve problems • Interest, experience, and/or passion for healthcare and value-based care; experience with sales organizations or call centers a plus but not required • Proficient in Excel, PowerPoint; experience with Dataiku, SQL or other programming languages a plus • US work authorization

🏖️ Benefits

• Competitive benefits including paid vacation and sick time • Generous 401K match with immediate vesting • Health benefits • Comprehensive and competitive mix of pay and benefits designed to support well-being