Senior Manager, Quality Care – RN

Job not on LinkedIn

November 5

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

💵 $100.4k - $216.3k / year

⏰ Full Time

🟠 Senior

👔 Manager

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CVS Health

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Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

📋 Description

• Lead and manage investigations into care concerns, ensuring timely resolution, thorough documentation, and implementation of corrective actions. • Monitor and evaluate the use of seclusion and restraints, ensuring compliance with clinical guidelines and safety protocols. • Prepare and present monthly and quarterly reports to the Quality Committee. • Supervise and support quality and safety staff, fostering a culture of accountability, continuous improvement, and professional development. • Serve as the primary on-call contact for urgent health and safety issues, including Immediate Jeopardy (IJ) situations. • Facilitate and lead mortality review meetings, analyze trends, and drive system-level improvements based on findings. • Collaborate with clinical leadership to assist in peer review case preparation and follow-up, ensuring fairness, transparency, and adherence to policy. • Actively contribute to the organization’s Quality Committee by presenting findings, updates, and strategic recommendations to enhance care outcomes. • Compile, analyze, and interpret clinical and operational data to identify trends, support decision-making, and inform quality improvement initiatives. Develop and deliver reports and presentations for internal stakeholders and committees.

🎯 Requirements

• Arizona resident • Active and unrestricted Arizona RN license • Minimum 7 years of clinical experience • At least 3 years of experience in healthcare quality management • Minimum 3 years of clinical leadership experience, including direct staff management • Demonstrated experience in data analysis and reporting, with strong ability to extract, interpret, and present data • High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams) • Ability to travel up to 10% in state for leadership meetings in Phoenix or visits to facilities as needed for assistance with incidents • Ability to participate in on-call rotation

🏖️ Benefits

• Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings • Tobacco cessation and weight management programs • Confidential counseling and financial coaching • Benefit solutions that address the different needs and preferences of our colleagues including paid time off • Flexible work schedules • Family leave • Dependent care resources • Colleague assistance programs • Tuition assistance • Retiree medical access and many other benefits depending on eligibility