
Healthcare Insurance • Retail • Wellness
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
3 days ago
🌵 Arizona – Remote
🌽 Illinois – Remote
+3 more states
💵 $92.7k - $222.5k / year
⏰ Full Time
🟠 Senior
⛑ DevOps & Site Reliability Engineer (SRE)

Healthcare Insurance • Retail • Wellness
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
• Architect and implement observability solutions using tools such as Splunk, Dynatrace, Datadog, Prometheus, Grafana, etc. to ensure visibility into retail and pharmacy systems • Develop proactive alerting and dashboarding strategies to detect and resolve issues before they impact customers and store operations • Define and manage Service Level Objectives (SLOs), Service Level Agreements (SLAs), and error budgets for critical store applications • Lead critical incident recovery and postmortem processes to drive continuous improvement • Identify and eliminate bottlenecks in development and deployment workflows to improve lead time and reduce change failure rates • Conduct performance testing and reliability audits to ensure system robustness • Partner with development teams to embed Site Reliability Engineering (SRE) principles into the software development lifecycle • Build SRE NFR (Non-Functional Requirement) reviews for codes shipping to production • Support and optimize applications deployed across CVS retail and pharmacy locations • Collaborate with infrastructure and store operations teams to ensure high availability and performance of store systems • Champion containerization and orchestration using OpenShift and Kubernetes in hybrid cloud environments • Leverage CI/CD pipelines to enable automated deployments at scale • Understanding of microservices architecture
• 5+ years of experience in SRE, DevOps, or related technology roles • 3+ years of experience in delivering software in a large-scale environment with reliability and resilience concepts (multi-region, multi-cloud, containerization, etc.) • 2+ years of experience with programming languages/frameworks • 2+ years of experience on Cloud Technologies (AWS, Microsoft Azure, Google Cloud), Microservices concepts, and capabilities like Rancher, Docker, Kubernetes, and web API’s • 2+ years of experience with source control and continuous integration tools like GitHub, BitBucket, or Jenkins • Experience with observability and monitoring tools such as Splunk, Dynatrace, Datadog, Prometheus, Grafana, etc. • Experience using customer feedback tools such as Quantum Metrics, Medalia, and Adobe Analytics • Proficiency in scripting and automation frameworks • Understanding of microservices architecture and cloud-native technologies • Experience in Incident Management, Change Management, Infrastructure Support, and Problem Management concepts and processes • Excellent interpersonal and communication skills, including the ability to engage technical and non-technical stakeholders.
• Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Paid time off • Flexible work schedules • Family leave • Dependent care resources • Colleague assistance programs • Tuition assistance • Retiree medical access
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