Senior Software Engineer

Job not on LinkedIn

🔥 25 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $92.7k - $185.4k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Monitor application performance, system health, and alerts using APM tools such as AppDynamics, Grafana, and Splunk • Act as the primary point of contact for incident management and service requests • Conduct initial triage, classify issues, and prioritize tickets in alignment with SLAs and SLIs • Resolve routine issues by leveraging runbooks and established standard operating procedures • Escalate complex incidents to L2/L3 support teams with comprehensive documentation • Provide timely communication on incident status, updates, and resolutions to stakeholders and end users • Work within REST APIs, microservices-based architectures, and cloud platforms (AWS, Azure, GCP) • Troubleshoot and debug SQL queries across relational and non-relational databases • Support CI/CD pipelines and assist with deployment-related troubleshooting • Automate repetitive operational activities using scripting languages such as Python and Shell • Maintain, update, and enhance runbooks, knowledge repositories, and SOPs • Perform in-depth troubleshooting across applications, APIs, and underlying infrastructure • Analyze logs, metrics, and traces to identify and resolve root causes • Debug application issues at the code level (preferably in Java, Python, or similar technologies) • Implement data corrections, configuration changes, and minor code or script updates • Collaborate with engineering teams to deploy bug fixes, enhancements, and patches • Participate in post-incident reviews and contribute to root cause analysis (RCA) initiatives

🎯 Requirements

• Bachelor’s degree in computer science, Engineering, or related field • 3+ years of experience in application support, production support, or SRE roles • Strong understanding of application architecture, APIs, and distributed systems • Hands-on experience with debugging, log analysis, and incident management • Experience with ticketing tools (ServiceNow, Jira, etc.) • Good understanding of Linux/Unix systems

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package designed to support physical, emotional, and financial well-being