CVS Health
10,000+ employees
Founded 1963
⚕️ Healthcare Insurance
🛒 Retail
🧘 Wellness
Healthcare Insurance • Retail • Wellness
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
Technical Support Representative
Job not on LinkedIn
🕒 Yesterday
⚓ Rhode Island – Remote
💵 $17 - $31 / hour
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
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CVS Health
10,000+ employees
Founded 1963
⚕️ Healthcare Insurance
🛒 Retail
🧘 Wellness
Healthcare Insurance • Retail • Wellness
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
📋 Description
• Document problems, complete problem tickets, and request information in the support tools • Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques • Effectively manages call workload • Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements • Collaborate well in a team environment
🎯 Requirements
• 6 months of technical and/or call center experience • Experience in a help desk/call center environment providing technical support in a retail environment • Experience using computer hardware and software applications. • High School Diploma or GED required or 2 years equivalent experience.
🏖️ Benefits
• Medical, dental, and vision coverage • Paid time off • Retirement savings options • Wellness programs • Comprehensive benefits package
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