CXG
51 - 200 employees
Founded 2006
👗 Fashion
🛒 Retail
Consulting • Fashion • Retail
CXG is a global Customer Experience Consulting and Services firm, specializing in serving premium and luxury brands. They offer comprehensive solutions to transform customer experiences through four main practices: Customer Insights, CX Measurement, Academy, and Consulting and Transformation. CXG provides strategy and journey design to maximize customer value and engage clients through omnichannel experiences. With a focus on market trends, customer behavior, and effective training, they have worked with over 230 premium and luxury brands worldwide in sectors like fashion, cosmetics, and hospitality.
Fieldwork Coordinator – Russian Speaker
🔥 1 hour ago
🗣️🇷🇺 Russian Required
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CXG
51 - 200 employees
Founded 2006
👗 Fashion
🛒 Retail
Consulting • Fashion • Retail
CXG is a global Customer Experience Consulting and Services firm, specializing in serving premium and luxury brands. They offer comprehensive solutions to transform customer experiences through four main practices: Customer Insights, CX Measurement, Academy, and Consulting and Transformation. CXG provides strategy and journey design to maximize customer value and engage clients through omnichannel experiences. With a focus on market trends, customer behavior, and effective training, they have worked with over 230 premium and luxury brands worldwide in sectors like fashion, cosmetics, and hospitality.
📋 Description
• Responsible for the entire mission execution cycle of the Company’s designated area, handling fieldworks, pilots and more. • Recruit, train and certify a sufficient and adequate number of active Evaluators from our internal database for specific projects (by emails/phone calls) • Manage the timely assignment and execution of the missions as per company standards, specific client requirements and project schedule/deadline. • Coordinate and report project status to the Operations Manager or the Operations Team Lead.
🎯 Requirements
• strong interest and experience in project coordination and community management • Excellent communication skills. • Microsoft Office skills required. • Excellent abilities in organizing and coordinating project activities. • Positive and outgoing personality. • Being resourceful, proactive, and having a problem-solving mindset. • Ability to work independently, demonstrating self-motivation in managing tasks and projects • Time management and planning/scheduling. • Interpersonal skills- strong Customer-service orientation. • Knowledge of the luxury industry is a plus. • Fluency in English and Russian required.
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