Cyara
201 - 500 employees
Founded 2011
🤖 Artificial Intelligence
☁️ SaaS
📡 Telecommunications
💰 Private Equity Round on 2022-01
Artificial Intelligence • SaaS • Telecommunications
Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.
General Manager, GTM – APAC
🔥 0 minutes ago
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Cyara
201 - 500 employees
Founded 2011
🤖 Artificial Intelligence
☁️ SaaS
📡 Telecommunications
💰 Private Equity Round on 2022-01
Artificial Intelligence • SaaS • Telecommunications
Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.
📋 Description
• Develop and execute the APAC growth strategy • Identify and capitalize on opportunities across target industries, geographies, and customer segments • Own regional commercial performance, including new business acquisition, customer expansion, retention, and overall revenue growth • Partner closely with Sales, Customer Success, Solutions Consulting, and Marketing leaders • Expand Cyara’s presence within the regional partner ecosystem • Lead and develop a high performing regional organization spanning Enterprise Sales, Customer Success, Solutions Consulting, and Strategic Alliances • Provide market intelligence, customer insights, competitive analysis, and regional perspectives
🎯 Requirements
• 7 or more years in senior sales or commercial leadership roles within enterprise software, SaaS, or technology companies • Significant experience leading multi-country go-to-market teams across Asia Pacific. • Proven experience scaling recurring revenue businesses and delivering sustained commercial growth. • Strong executive relationship management skills with enterprise and Global 2000 customers. • Familiarity with customer experience, contact center technologies, conversational AI, testing, DevOps, or adjacent enterprise software markets is preferred.
🏖️ Benefits
• Competitive pay • Comprehensive benefits • Flexible work options • Recognition programs • Strong focus on employee well-being
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