Bilingual Senior Recovery Specialist

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May 7

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CYPFER

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Cybersecurity

CYPFER is a global leader in cyber-attack incident response and ransomware post-breach recovery. The company provides a comprehensive range of cybersecurity services, including incident response, ransomware recovery, digital forensics, and cyber risk management. It offers services such as business email compromise resolution, cloud and web application investigations, dark web monitoring, and advisory. CYPFER is known for its rapid deployment of in-house specialists, providing 24/7 global support to ensure businesses stay secure and resilient against cyber threats. With a focus on integrating seamlessly with clients' operations, CYPFER is dedicated to offering unmatched care and commitment to cybersecurity.

51 - 200 employees

🔒 Cybersecurity

📋 Description

• As a consultant on the Cyber Incident Remediation and Restoration (CIRRT) team, your primary role is to deliver services to clients in an effective, proficient, and agile manner. • The successful candidate will need strong System Administration and Network Architect hand on skills to recover infrastructure and systems from a serious Cybersecurity incident. • You will collaborate with other team members and ensure our team’s expertise and attention to quality is second to none. • You will strive to find innovative ways, processes and tools to deliver on objective, faster and at a higher quality while focusing on maximizing revenue generator for the company. • The team you will be a contributing part of will have the primary responsibility for responding to and recovering from security incidents. • As a consultant you will have direct hands-on responsibility in leading engagements and acting as role-model to other team members. • You will possess an in-depth understanding of technical infrastructure and recovery techniques and have strong experience working in the field. • You will possess a strong ability to communicate to all levels of stakeholders and provide detailed deliverables which will include reporting and recommendations. • On the technical front, you will possess a strong skill-set in system, application and network technologies both in configuration, installation and optimization. • You will have a strong hands-on capabilities with various security tool-sets including to assess, hunt and remediate threats. • Developing strong and rapid working client relationships is a key aspect of the role. • Exceptional attention to detail and uncompromising pursuit of quality are the foundation of this role.

🎯 Requirements

• Bilingual English and French • 7+ years of senior technical support, system administration or related customer facing role. • Perform cybersecurity incident response and restoration engagements including live response, triage, containment and remediation • System, network, application rebuild and restoration activities • Active Directory – Knowledge of design and troubleshooting • VMWare ESX/HyperV – Knowledge of design, use and troubleshooting. • Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues. • Confident with a wide range of hardware platforms including NAS, SAN, server and networking devices. • Passion for solving customer issues and advocating for their success, in a fast paced, highly technical environment. • Ability to learn new technologies quickly. • Ability to work independently with little direct supervision and as a part of a team. • Outstanding analytical and organizational abilities. • Strong networking background including some of the following skills: • *Network routing protocols - OSPF, BGP, EIGRP, RIP along with other network protocols DHCP, DNS, VPN, IPV4 and IPV6 • *Network switching – Understand L2 and L3 switch design to include VLANS and port security • *Enterprise wireless solutions – Cisco, Aruba, FortiNet • *Firewalls - Cisco ASA, Cisco FTD, CheckPoint, FortiNet PaloAlto, Cisco Meraki • *Network traffic capture and analysis