Debt Controller – 6 month FTC

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DAC Beachcroft

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚖️ Legal

🛡️ Insurance

🏥 Healthcare

Legal • Insurance • Healthcare

DAC Beachcroft is an international commercial law firm and advisor with a strong heritage in insurance, health and real estate. The firm employs over 3,000 people and operates across multiple regions worldwide, offering legal services including dispute resolution, regulatory advice, transactional and commercial work, and industry-specialist counsel. DAC Beachcroft positions itself as a market leader in the global insurance sector and provides multidisciplinary expertise for health and social care clients, while also advising on real estate, financial services and technology matters. The firm emphasizes innovative delivery, use of technology (including AI and digital solutions), and a client-focused, multi-jurisdictional approach.

📋 Description

• Manage a portfolio of outstanding debt to support cash collection targets and reduce aged debt. • Conduct a high volume of outbound calls and emails to clients regarding outstanding invoices. • Build and maintain effective relationships with Partners, Lawyers, and Clients to facilitate debt recovery. • Deliver a professional and customer-focused approach while managing sensitive collection conversations. • Investigate and resolve payment delays by liaising with internal departments and identifying root causes. • Attend internal and external stakeholder meetings to discuss debt recovery strategies and account management. • Prepare and distribute monthly statements of account using Excel. • Maintain accurate records, notes, and activity updates within the 3E system. • Develop and implement collection strategies to maximise recoveries and minimise overdue balances. • Ensure all collection activities are completed in line with company procedures and service standards.

🎯 Requirements

• Previous experience within Debt Collection, Debt Recovery, Credit Control, or Accounts Receivable. • Strong customer service and stakeholder management skills. • Excellent verbal and written communication abilities. • Proven ability to manage a high-volume workload and achieve collection targets. • Strong organisational skills and attention to detail. • Ability to work independently and use initiative to resolve issues. • Excellent numerical and analytical skills. • Proficient in Microsoft Office, particularly: • Excel • Pivot Tables • VLOOKUP/XLOOKUP • Reporting and data analysis • Flexible and proactive approach to work. • Experience within a legal, professional services, or insurance environment. • Knowledge of insurance collections. • Experience managing bad debt recovery. • Familiarity with Elite 3E or similar legal finance/accounting systems. • Experience working with complex debt portfolios.

🏖️ Benefits

• - High levels of flexibility and a great work life balance • - A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits) • - Opportunities for growth and progression including professional funding • - In person and remote social events • - Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities