Franchise Business Consultant

🔥 14 hours ago

🇹🇭 Thailand – Remote

💵 $97.5k - $119.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dairy Queen

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1943

🏨 Hospitality

✈️ Travel

🍽️ Food & Beverage

💰 Private Equity Round on 2013-09

Hospitality • Travel • Food & Beverage

Dairy Queen is an international chain of fast-food restaurants owned by American Dairy Queen Corporation, known for its popular Blizzard treats, burgers, and more. With a focus on both savory and sweet offerings, Dairy Queen provides a variety of meals and treats including cheeseburgers, chicken strips, and signature Stackburgers, alongside its famous ice cream desserts. The brand highlights allergen information and nutrition details, ensuring customers are informed of the potential presence of allergens due to cross-contact in its locations. Dairy Queen is also involved in franchising and encourages the use of its mobile app to enhance customer experience.

📋 Description

• Provide guidance and coaching to franchisees and Operations teams to achieve short- and long-term company and operational goals • Advise franchisee owners/operators to improve sales, profits, operating standards, operating systems, and customer experiences • Ensure compliance with IDQ policies and system standards • Gain and maintain support of DMA chairpeople and other key franchisee leadership • Engage functional experts and support other functions when needed • Implement and execute the Worldwide Operations Business Plan for a particular district • Develop and implement district-wide business plans covering marketing, operations, training, development, and supply chain • Establish and implement business plans with franchise owners when appropriate • Provide counsel and assistance to ensure plans support ADQ Operations and Marketing Plans • Advise and guide marketing performance through partnerships with departments, vendors, and franchisees • Position franchisees for optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere performance • Provide advice to support franchisees’ financial health • Partner with ADQ staff on development, reinvestment, and renewal strategies for new and existing franchisees • Support other departments and functions as needed • Assist with new store openings as required • Complete ad hoc projects

🎯 Requirements

• Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience • 4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management, or an equivalent combination of education and experience • Clean driving record • Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred) • Thorough knowledge of restaurant operations • Proficient knowledge of marketing, finance, training, human resource, and development • Well organized with high attention to detail and accuracy • Creative thinking and ability to develop innovative ideas across a wide variety of business units • Strong communication skills and ability to articulate concepts and programs to varied audiences • Excellent written and verbal communication skills • Ability to provide excellent customer service to internal and external clients • Ability to multitask and prioritize multiple projects and requests simultaneously • Relationship-building skills • Ability to work quickly in a fast-paced environment with frequent interruptions • Availability to work occasional evening and weekend hours as necessary • ServSafe certification • Frequent communication via telephone and email • Ability to travel overnight for franchisee and staff meetings/visits an average of two weeks per month • Ability to drive an automobile for franchisee and staff meetings/visits • Ability to travel by airplane as necessary • Must be insurable by the company insurance provider • Ability to stand on concrete or tiled floors for up to 8 hours per day when visiting a franchisee location • No food or beverage allergies that would prevent tasting products or working in and around a Dairy Queen restaurant environment • Must be authorized to work in the United States without employer sponsorship

🏖️ Benefits

• Bonus eligibility • Medical insurance • Dental insurance • 401(k) match • Paid time off • Volunteer time • Parental leave • Hybrid work schedule for most positions at the global headquarters • Inclusion and belonging initiatives