CX Sales Specialist

Job not on LinkedIn

🕒 April 29

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Logo of Daisy Group™

Daisy Group™

1001 - 5000 employees

Founded 2001

📡 Telecommunications

🤝 B2B

🔒 Cybersecurity

Telecommunications • B2B • Cybersecurity

Daisy Group™ is the UK’s largest independent specialist communications provider delivering a broad range of telecoms and IT services to businesses. The company offers voice and cloud-based phone systems, broadband, leased lines, mobile services, IoT and telematics, managed WiFi, cloud servers and backup, cybersecurity solutions, payment/SIM and device management, and IT support—serving customers from SOHO to large call centres with UK-based customer service and managed solutions. Daisy focuses on enabling businesses’ connectivity, communications and security needs across the UK, with experience in regulated payment services and extensive B2B support.

📋 Description

• Act as Wavenet’s subject matter expert for CCaaS, CPaaS and other Contact Centre solutions • Work closely with partners to drive campaigns and pipeline generation • Collaborate with Sales, Marketing, and Transformation teams to proactively identify opportunities • Understand customer objectives, design tailored solutions, and present these to stakeholders at C-Suite level • Build strong internal and external relationships to drive success • Support the evolution of Wavenet’s CX proposition in collaboration with colleagues, vendors, and partners • Achieve and maintain relevant sales and vendor certifications

🎯 Requirements

• Proven track record of strong sales performance in the CX marketplace • Strong knowledge of UC and CX solutions • Experience of the UK UC & CX marketplace at Enterprise level • Strong presentation skills with the ability to engage at Board and C-Suite level • Proficiency in Microsoft Office (HubSpot knowledge desirable) • Ambitious, adaptable, goal-oriented, and a collaborative team player • Awareness of competitive offerings in the CX marketplace

🏖️ Benefits

• Generous starting annual leave allowance • Private medical coverage • Discounted health plans • Eye care scheme • Comprehensive health and wellbeing programs • Strong work-life balance • Additional day of annual leave each year up to 28 days

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