Lead Technician – Smart Home Automation, Programming

🔥 10 minutes ago

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Daisy

201 - 500 employees

Founded 2023

👥 B2C

🤝 B2B

🔐 Security

💰 $15M Series C - Daisy on 2025-03

B2C • B2B • Security

Daisy is a provider of smart home and commercial automation services that designs, installs, and supports integrated audio/video, home theater, lighting, shades, security, robotics, and Wi‑Fi/networking systems. The company serves residential customers and businesses, offers custom integrations, franchising and trade‑partner programs, and provides ongoing service and support through DaisyCare.

📋 Description

• Develop, program, configure, test, and commission Control4 automation systems (lighting, AV, shades, integration with third-party devices) • Hold & maintain a valid Lutron RadioRA2/RA2 Select (or RadioRA) certification and execute programming/configuration of Lutron lighting/shade control systems • Interface with clients, designers, contractors, and other stakeholders to scope system functionality, network/AV/automation requirements, and deliverables • Troubleshoot and resolve complex issues in automation, AV, shading, lighting control, and networking environments • Create system documentation, configuration backups, job-site checklists, and handover materials • Mentor and guide junior technicians/field installers; provide technical leadership on-site and remotely • Participate in site setup, rack buildouts, cable/low-voltage terminations (as needed), and final system acceptance with clients • Maintain remote access, monitoring, and service protocols for deployed systems; proactively support client systems for reliability and serviceability • Stay up to date on smart home industry trends, new integrations, and automation best practices • Adhere to company policies for safety, professionalism, and client satisfaction

🎯 Requirements

• Minimum 3 years of hands-on programming experience with Control4 systems (automation, lighting/shade/AV integration) • Valid Lutron Radiora3 certification • Understanding of networking (IP networks, switches, routing, VLANs, remote access, VPN) as it pertains to smart-home/automation systems • Strong AV/lighting/shading/integration experience (residential or commercial) • Excellent troubleshooting skills—hardware, software, networking, automation logic • Strong client-facing communication skills: able to explain technical details and deliver client training • Self-motivated, organized, and comfortable working both independently and as part of a team • Valid driver’s license and willingness to travel to job sites (if local work is needed) • Ability to work flexible hours (some evenings/onsite commissioning may be required)

🏖️ Benefits

• Competitive salary • Flexible schedule • Opportunity for advancement • Paid Time Off • Medical, Vision, and Dental • 401k • Referral Bonus for bringing in other team members • Relocation Packages (as applicable) at Hiring • Certified Training programs – CEDIA and various manufacturer training, along with mentorship from Senior Technicians, branch and company leadership.

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