EMEA Service Director

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🕒 March 11

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Logo of Danaher Corporation

Danaher Corporation

10,000+ employees

🧬 Biotechnology

🔬 Science

đŸ€ B2B

Biotechnology ‱ Science ‱ B2B

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

‱ Managing all LMS Field Operations related to Service ‱ Profitable growth of service revenue ‱ Installation of new and demo equipment in EMEA ‱ Service contract field repairs and warranty repairs ‱ Managing an organization of 120 staff ‱ Actively pursuing customer feedback for satisfaction ‱ Maintaining knowledge of contractual obligations ‱ Optimizing regional Service P&L to achieve financial objectives

🎯 Requirements

‱ Bachelor's degree, Master's degree a plus ‱ Minimum of 10 years’ experience in a global organization ‱ Experience managing and developing customer-facing organizations ‱ Previous experience managing a field service organization strongly preferred ‱ Previous experience managing customer relationships strongly preferred ‱ Fluent in English, German is a plus ‱ Willingness to travel up to 40% within EMEA

đŸ–ïž Benefits

‱ Health insurance ‱ 401(k) retirement plans ‱ Flexible work arrangements ‱ Professional development opportunities ‱ Paid time off

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