Danaher Corporation
10,000+ employees
🧬 Biotechnology
🔬 Science
🤝 B2B
Biotechnology • Science • B2B
Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.
Field Service Engineer
Job not on LinkedIn
🔥 5 minutes ago
🗣️🇨🇳 Chinese Required
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Danaher Corporation
10,000+ employees
🧬 Biotechnology
🔬 Science
🤝 B2B
Biotechnology • Science • B2B
Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.
📋 Description
• Perform installation, maintenance, repair, and troubleshooting of Molecular Devices instruments and automation systems • Deliver high-quality, customer-focused service by following standard processes and service planning tools to minimize response time and equipment downtime • Ensure compliance with standard service procedures by accurately managing and submitting service reports, expense reports, and spare parts records • Collaborate with Technical Support, Product Support, Sales, Application Scientists, and channel partners to drive product improvement, successful demonstrations, and service revenue growth • Build strong relationships with customers and partners in Hong Kong and Macau, promote service offerings (Service Plans, Compliance, and Time-and-Materials), and support business expansion through frequent travel (approximately 25–50%)
🎯 Requirements
• A minimum of five years of experience as a Field Service Engineer supporting high-end, complex instruments • Strong understanding of service operations, including service processes, resource planning, and cross-functional collaboration • Proven experience working with or managing channel partners, distributors, or third-party service providers to support service delivery and drive business growth • Knowledge of life science applications, including experience with biological samples, assays, and instrument maintenance • Proficiency in basic computer applications (Microsoft Word, Excel, and PowerPoint), along with strong communication skills in English and Chinese; experience with Windows SQL and automation or imaging systems is a plus
🏖️ Benefits
• Comprehensive, competitive benefit programs • Health care program • Paid time off • Flexible, remote working arrangements
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