Field Service Manager – Mid-Atlantic

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🕒 May 1

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Logo of Danaher Corporation

Danaher Corporation

10,000+ employees

🧬 Biotechnology

🔬 Science

🤝 B2B

Biotechnology • Science • B2B

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Direct and lead the field service organization for the Chesapeake territory • Responsible for all field service resources and service delivery • Regularly visit clients to maintain customer network • Lead a team of Field Service Engineers • Drive P&L and operational performance • Manage and resolve high-pressure customer issues • Deliver impact at the NACO level by leading projects

🎯 Requirements

• Bachelor’s Degree with 9+ years of experience OR Master’s degree with 7+ years of experience • 3+ years of experience in people management • Working knowledge of Field Customer Support and Service Contracting • Knowledge of customer relationships and satisfaction methodologies • Knowledge of the medical diagnostic industry • Knowledge of diagnostic analyzers

🏖️ Benefits

• medical/dental/vision insurance • 401(k) • paid time off • flexible work arrangements • professional development opportunities • bonus/incentive pay

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