Global Technical Support Engineer – Informatics Applications

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🕒 Yesterday

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Logo of Danaher Corporation

Danaher Corporation

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Provide remote and on-site field system support • Provide next level phone support to resolve complex technical problems • Identify root causes and resolve issues facing Informatics customers • Investigate complex problems and guide collaborative resolution efforts • Coach & mentor field engineers and applications associates

🎯 Requirements

• Bachelor’s Degree with 3+ years’ supporting laboratory middleware experience • Data Innovations, EPIC Beaker, Cerner Oracle Health or Life Science LIS experience (or similar) • Strong computer networking and/or LIS implementation/development experience • Ability to travel up to 25% - 75% overnight within North America • Must possess a valid driver’s license with an acceptable driving record • Ability to lift, move or carry equipment up to 50lb

🏖️ Benefits

• Paid time off • Medical/dental/vision insurance • 401(k) plan • Flexible work arrangements • Bonus/incentive pay

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