Service Training, Customer Education Programs

Job not on LinkedIn

🔥 0 minutes ago

🇮🇹 Italy – Remote

💵 €56k - €83k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Customer Service Representative

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Danaher Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Design and lead Service Training and Customer Education programs across the EMEA region • Develop scalable learning strategies, curricula, and learning pathways covering technical and professional capabilities • Drive adoption of digital, blended, and on-demand learning solutions • Ensure training and education programs align with business priorities, customer needs, and service objectives • Coordinate training delivery through internal and external partners, trainers, and subject matter experts • Report to the Senior Director, Service Transformation Office EMEA • Work closely with Regional Service Leaders, Global Training Teams, Marketing, and external learning partners • Support training programs, workshops, team meetings, strategic planning sessions, and other business-critical activities through occasional in-person presence and travel

🎯 Requirements

• Bachelor's degree in Business, Education, Learning & Development, Engineering, or a related field • Minimum 5 years of experience in Training, Learning & Development, Customer Education, Service Enablement, or a related function • Experience designing and managing training programs across multiple countries and stakeholders • Proven project management and stakeholder management skills • Strong written and verbal communication skills in English • Experience in Healthcare, Diagnostics, Medical Devices, Life Sciences, or another regulated industry (plus) • Experience with Learning Management Systems (LMS) and digital learning platforms (plus) • Knowledge of adult learning principles and modern learning methodologies (plus) • Certification in Learning & Development, Change Management, or Project Management (plus)

🏖️ Benefits

• Enhanced pension plan contributions • Ticket Restaurant • Supplementary health insurance (assicurazione integrativa) • Fully remote work within the EMEA region • Occasional travel and in-person sessions as needed