IA Operations Executive

Job not on LinkedIn

🕒 December 1, 2025

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Darwin AI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

<Darwin AI> Darwin AI is a company that provides AI-powered digital employees to automate customer conversations and repetitive business tasks. Their platform integrates with CRMs, messaging channels (WhatsApp, Instagram, calls) and internal systems to handle lead qualification, inbound/outbound sales outreach, customer support (CSAT/NPS), post-sale engagement, and collections. Darwin AI offers a SaaS-style service focused on accuracy and supervised automation (human escalation, audits, testing) and targets other businesses across industries like retail, real estate, education, and automotive to boost efficiency and conversions.

📋 Description

• - Carry out the onboarding of new accounts received by the team. • - Follow up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their business through our tool. • - Provide technical support to clients on the AI built.

🎯 Requirements

• - Proven experience in Customer Experience roles or technical support. • - Ability to analyze data and use it in making customer-oriented decisions. • - Practical experience in creating and managing JSONs. • - Knowledge of process automation, preferably with experience using Zapier. • - Ability to work in a team and adapt to dynamic and changing environments. • - Strong passion for technology, innovation, and artificial intelligence. • - Excellent verbal and written communication skills.

🏖️ Benefits

• **Language Classes:** Access to language classes (English, Portuguese, Spanish) to enhance communication skills. • **OpenAI Premium License:** Complimentary access to an OpenAI premium license for personal or professional use. • **Paid Time Off:** Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance. • **Soft Hybrid Work:** We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like!