Senior Implementation Specialist, Delivery

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November 7

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Datacor, Inc.

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Enterprise • SaaS • Chemical

Datacor, Inc. is a leading provider of advanced process manufacturing software, offering integrated ERP and CRM solutions to maximize productivity and business growth. Their software solutions cater to the chemical, food & beverage, personal care, industrial, coatings & adhesives, and animal feed & pet food nutrition industries. Datacor provides industry-specific, configurable technology to enhance operational visibility and control, helping businesses manage complex pricing, formulas, and specifications while complying with government regulations. With a strong reputation as industry experts, Datacor is recognized for its robust support during software implementation and ongoing customer collaboration, particularly excelling in chemical distribution software.

201 - 500 employees

🏢 Enterprise

☁️ SaaS

📋 Description

• Serve as point of contact for delivering solutions for projects across diverse industries. • Plan and schedule the delivery process, including defining project scope, milestones, and timelines. • Manage the budget and resources of the delivery, including allocation of task to team members and ensure the project stays on track. • Identify and mitigate risk to the delivery, including developing contingency plans to mitigate potential issues. • Track progress and adjust schedules to keep deliveries on track. • Conduct executive status meetings with key stakeholders. • Understanding the key business drivers as well as predicting, identifying, and managing key issues and risk through insights, factual conclusions and advice. • Oversee day-to-day operations, ensuring all deliveries are completed on time and meet customer satisfaction. • Manage customer inquiries and complaints related to project delivery. • Stay updated on the latest ERP trends, technologies and best practices.

🎯 Requirements

• Bachelor’s degree in business administration, accounting, finance, computer science or relevant area; a combination of education and relevant work experience will be considered. • Minimum 2-3 years’ experience in ERP Software or Utilization • Excellent verbal and written and presentation skills • Application implementation experience preferred • Strong analytical and problem-solving skills • Strong organizational and project management skills • Exceptional time management skills • Superb computer literacy with business software, such as Word, Excel, PowerPoint, Outlook, etc. • Ability to travel up to 30% in a calendar year