French Language Interpreter

🕒 April 1

🗣️🇫🇷 French Required

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Logo of DATAMARK, Inc.

DATAMARK, Inc.

1001 - 5000 employees

Founded 1989

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

DATAMARK, Inc. is a leading global company specializing in Contact Center and Business Process Outsourcing (BPO) solutions. Headquartered in El Paso, Texas, DATAMARK serves Fortune 500 companies and large enterprises from its delivery centers located in the U. S. , Mexico, and India. The company offers a wide range of services, including omnichannel, multilingual contact centers, document lifecycle management, and digital mailroom services aimed at enhancing customer experience and improving operational efficiency through advanced AI solutions. DATAMARK emphasizes corporate social responsibility, diversity, and a strong corporate community in its operations.

📋 Description

• Listen to, understand, and accurately interpret conversations between Customers/Clients speaking different languages (e.g., English and French) in real time. • Ensure interpretations are clear, precise, and culturally appropriate, maintaining the intent and tone of the original message. • Adhere to all standard operating procedures (SOPs) and organizational guidelines related to the interpretation process. • Meet or exceed quality, productivity, and compliance goals established for the French Language Interpreter role. • Stay informed of and implement client updates, process changes, and policy enhancements as communicated by leadership. • Maintain confidentiality and professionalism at all times when handling sensitive or private information. • Participate in training, coaching, and quality calibration sessions as required.

🎯 Requirements

• Minimum Requirements: French Language Interpreter • High Schools degree or equivalent. • Fluency in English and French Language Interpreter- C2, C1, B2, Native (OCI Required) French Language Interpreter • Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of French Language Interpreter • Excellent listening, retention, and note-taking skills to maintain a high level of accuracy • Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times. • Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.

🏖️ Benefits

• Working days : 5 days (2 rotational week off) • Job Type: Full-time (Work From Home) • Salary upto: 7.87 LPA • Other allowance: Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance.

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