Punjabi Language Interpreter

🕒 April 1

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌎 Translator / Interpreter

👻 Ghost score 46%

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Logo of DATAMARK, Inc.

DATAMARK, Inc.

1001 - 5000 employees

Founded 1989

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

DATAMARK, Inc. is a leading global company specializing in Contact Center and Business Process Outsourcing (BPO) solutions. Headquartered in El Paso, Texas, DATAMARK serves Fortune 500 companies and large enterprises from its delivery centers located in the U. S. , Mexico, and India. The company offers a wide range of services, including omnichannel, multilingual contact centers, document lifecycle management, and digital mailroom services aimed at enhancing customer experience and improving operational efficiency through advanced AI solutions. DATAMARK emphasizes corporate social responsibility, diversity, and a strong corporate community in its operations.

📋 Description

• Render accurate concepts and meanings between Punjabi and English while preserving complexity, clarity, tone, style, grammar, and syntax • Provide complete renditions of messages, including every detail of conversations • Handle challenging calls at any time • Use strong customer service and communication skills, clear enunciation, pronunciation, a pleasant professional voice, and polite expressions • Follow client instructions and manage call flow without taking over the call • Avoid interacting with limited-English speakers without client permission • Remain calm when speakers are incoherent or upset, especially during emergencies • Remain punctual and available during scheduled work hours • Ensure internet access for work-related electronic communication • Perform other assigned duties

🎯 Requirements

• High school degree or equivalent • Native fluency in English and Punjabi • Advanced knowledge of the cultural dynamics, cultural implications, and idiomatic expressions of the language • Excellent listening, retention, and note-taking skills • Ability to concentrate, remain detached, neutral, and objective • Ability to explain cultural concepts with client permission or at the client's request • Comfortable working rotational shifts, including night shifts • Available for 5 working days with 2 rotational days off • Internet access for work-related electronic communication

🏖️ Benefits

• Overtime pay • Mediclaim covering the employee, spouse, and 2 children from the first day of employment • Other performance-based incentives • 2 rotational days off per week • Remote work arrangement

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