Turkish Language Interpreter

🕒 April 1

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DATAMARK, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1989

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

DATAMARK, Inc. is a leading global company specializing in Contact Center and Business Process Outsourcing (BPO) solutions. Headquartered in El Paso, Texas, DATAMARK serves Fortune 500 companies and large enterprises from its delivery centers located in the U. S. , Mexico, and India. The company offers a wide range of services, including omnichannel, multilingual contact centers, document lifecycle management, and digital mailroom services aimed at enhancing customer experience and improving operational efficiency through advanced AI solutions. DATAMARK emphasizes corporate social responsibility, diversity, and a strong corporate community in its operations.

📋 Description

• Interpret messages accurately between Turkish and English, ensuring clarity, tone, and style preservation, while adhering to grammatical and syntactical rules. • Deliver strict renditions of conversations including all details, ready to handle challenging calls professionally. • Utilize strong customer service and communication skills with clear enunciation and a professional voice. • Adhere to client instructions carefully, manage the call flow efficiently, and avoid engaging directly with limited English speakers without client's permission. • Remain calm and collected during calls, particularly in situations where speakers may become upset or incoherent. • Be punctual and available for scheduled shifts. • Ensure reliable internet access for effective communication related to work. • Perform additional duties as assigned.

🎯 Requirements

• High School diploma or equivalent. • Fluency in English and Turkish (C2, C1, B2 levels). • Understanding of cultural nuances and idiomatic expressions in both languages. • Excellent listening, retention, and note-taking skills for maintaining high accuracy. • Ability to remain neutral and objective during conversations. • Capability to clarify cultural meanings when necessary to avoid miscommunication. • Interpret messages accurately between Turkish and English, ensuring clarity, tone, and style preservation, while adhering to grammatical and syntactical rules. • Deliver strict renditions of conversations including all details, ready to handle challenging calls professionally. • Utilize strong customer service and communication skills with clear enunciation and a professional voice. • Adhere to client instructions carefully, manage the call flow efficiently, and avoid engaging directly with limited English speakers without client's permission. • Remain calm and collected during calls, particularly in situations where speakers may become upset or incoherent. • Be punctual and available for scheduled shifts. • Ensure reliable internet access for effective communication related to work. • Perform additional duties as assigned. • Applicants should be willing to work Rotational Shifts (including nights).

🏖️ Benefits

• Working days : 5 days (2 rotational week off) • Job Type: Full-time (Work From Home) • Salary up to: 7.87 LPA • Other allowance: Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance.