DAWAR CONSULTING INC
Healthcare Insurance • HR Tech • SaaS
DAWAR CONSULTING INC. is a trusted provider of workforce solutions and professional services tailored for the Medical Science industry. Specializing in Human Capital Management (HCM) and ITSM consulting, DAWAR offers expert implementation of SaaS and Cloud-based solutions from platforms like Workday and ServiceNow. Their comprehensive staffing services include global talent acquisition, recruitment process outsourcing, and staff augmentation, ensuring that they connect skilled professionals with career opportunities while enhancing organizational productivity and efficiency.
ServiceNow Architect
Job not on LinkedIn
November 21
DAWAR CONSULTING INC
Healthcare Insurance • HR Tech • SaaS
DAWAR CONSULTING INC. is a trusted provider of workforce solutions and professional services tailored for the Medical Science industry. Specializing in Human Capital Management (HCM) and ITSM consulting, DAWAR offers expert implementation of SaaS and Cloud-based solutions from platforms like Workday and ServiceNow. Their comprehensive staffing services include global talent acquisition, recruitment process outsourcing, and staff augmentation, ensuring that they connect skilled professionals with career opportunities while enhancing organizational productivity and efficiency.
📋 Description
• Lead discovery workshops, stakeholder interviews, and process deep-dives • Document business requirements, process flows, technical specs, and user stories • Translate functional needs into clear, actionable ServiceNow technical requirements • Design scalable, secure, and enterprise-grade solutions across LSD, CLM, Procurement, HRSD, CSM, and AI/GenAI • Develop workflow logic, data models, integration patterns, and system architecture • Ensure alignment with ServiceNow best practices and performance guardrails • Lead multiple concurrent ServiceNow implementations end-to-end • Partner with offshore/India-based teams to communicate requirements and provide technical governance • Oversee sprint planning, backlog refinement, estimates, and delivery timelines • Establish architectural standards and reusable solution patterns • Conduct design reviews, code reviews, and solution validation • Act as a trusted technical advisor to business and IT leaders • Present roadmaps, designs, and technical recommendations confidently
🎯 Requirements
• ServiceNow Certified System Administrator (CSA) • One or more advanced certifications: CAD, CIS-HRSD, CIS-CSM, CIS-Procurement, CIS-Contract Management, CIS-Legal Service Delivery (preferred) • 5+ years designing and implementing enterprise-level ServiceNow solutions • Strong hands-on experience with workflows, integrations (REST/SOAP/OAuth), ACL/security, and data models • Proven experience leading workshops and offshore/global delivery teams
🏖️ Benefits
• Health insurance • Paid time off • Flexible work arrangements • Professional development
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