Director, Digital Workplace Adoption

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform (from Ceridian) that combines payroll, HR, benefits, workforce management, time and attendance, and talent management into a single application. It is delivered as a SaaS solution aimed primarily at mid-market and enterprise employers to streamline payroll and workforce administration, improve compliance, and provide real-time insights into labor costs.

📋 Description

• Define the Digital Workplace & AI (DWA) adoption strategy and roadmap; set annual OKRs aligned to business outcomes and customer value • Build repeatable DWA service offerings (assessments, pilots, enterprise rollouts, optimization programs) with clear artifacts, pricing, and success criteria • Lead stakeholder analysis, communications, training, and a champions program to scale digital workplace and AI adoption across functions • Govern responsible AI and DWA usage (data access, sensitivity labels, DLP, guardrails) in partnership with Security/GRC and Modern Work teams • Design role-based Digital Workplace and AI scenarios as well as prompt guidance for executives, managers, ICs, and frontline workers • Establish telemetry and dashboards (usage, activation, scenario KPIs) and publish value realization reporting • Partner with Sales & Marketing on pre‑sales discovery, proposals/SOWs, and executive briefings; support renewals and expansion opportunities • Align with Microsoft programs/funding; maintain relationships with Microsoft field and partner teams to accelerate DWA adoption • Run delivery governance (methods, QA gates, reusable assets); drive utilization, margin, and customer satisfaction • Coach and manage a team of DWA adoption practitioners (trainers, change managers, modern work specialists); set goals, feedback cycles, and development plans • Coordinate and mature internal F12 DWA adoption; share exemplars, playbooks, and best practices • Identify risks and issues; lead corrective actions and continuous process improvements • Standardize intake and approval processes for Copilot features, connectors, and Power Platform and Digital Workplace solutions • Conduct post-engagement reviews; capture lessons learned and evolve the DWA portfolio over time • Perform additional related duties as required

🎯 Requirements

• 8–10+ years in Modern Work / Collaboration / Digital Workplace / Change Management roles, with 3–5+ years leading DWA or AI adoption programs in an MSP or SI • Demonstrated practice leadership (people leadership, portfolio ownership, revenue/margin accountability) • Hands‑on delivery experience with M365 Copilot, Power Platform, and Digital Workplace adoption: assessments, pilots, rollouts, enablement, value realization • Working knowledge of Microsoft 365, Teams, SharePoint, Viva; Entra ID (Azure AD); Purview/Information Protection; DLP • Proven change management expertise (Prosci/ADKAR or equivalent) and enterprise scale training program design • Ability to instrument telemetry and translate insights into business outcomes and executive level narratives • Strong pre‑sales and GTM experience: discovery, SOW development, proposals, executive presentations • High attention to detail; strong organization, prioritization, and execution in a fast paced MSP environment • Eligible to work in Canada; willingness to travel to client sites as needed

🏖️ Benefits

• Three weeks vacation plus extra Flex Days • Leadership development opportunities • Growth coaching • Reimbursements for educational advancement and certifications • Health Spending Account or RRSP matching • Extended health care • Dental and vision coverage • Disability and life insurance • Employee assistance program • Tuition reimbursement • Paid time off • On-site parking • High-class office amenities • Company events