Senior Adjuster, Field Service Claims

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🔥 2 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟠 Senior

📋 Claims Specialist

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • B2B

Dayforce is a cloud-based human capital management (HCM) platform from Ceridian that delivers payroll, HR, workforce management, talent management, benefits administration, time & attendance, and scheduling capabilities. It is offered as a SaaS solution for employers to manage payroll, compliance, recruiting, performance, and workforce processes in a single platform.

📋 Description

• Independently manage field property claims, including those requiring outside field investigations and catastrophe (CAT) response • Lead thorough investigations, assess coverage, and issue appropriate documentation • Identify and proactively pursue opportunities to transfer risk • Maintain comprehensive and detailed claim records, ensuring proper documentation • Ensure all claims activities comply with regulatory and company standards • Investigate and manage suspicious claims using advanced techniques • Set reserves, authorize payments, and make financial decisions within authority • Coordinate with internal and external stakeholders including legal, underwriting, and vendors • Prepare detailed reports summarizing findings and recommendations • Serve as a mentor to junior adjusters

🎯 Requirements

• Bachelor’s degree or equivalent experience with claim handling • Typically requires 5–10 years of adjusting experience • Strong knowledge of local geography, regulations, and public safety agencies • Ability to build rapport with insureds and navigate the insurance and legal climate • Strong working knowledge of applicable statutes, regulations, case law, and third-party legal liability concepts • Skilled in negotiation and developing strategies to influence outcomes • Demonstrates sound judgment and decision-making, including litigation and compliance matters • Communicates clearly and effectively in both verbal and written formats across a variety of situations • Highly organized with the ability to manage complex workflows and project work • Demonstrates strong time management and desk management skills • Makes informed decisions based on thorough analysis of complex issues • Evaluates risks and outcomes, acts independently within authority, and identifies patterns in claims to support resolution strategies • Ability to collaborate with internal and external experts • Ability to assess customer concerns, communicate clearly, and deliver difficult messages when needed • Skilled in using claims systems and Microsoft Office Suite • Ability to operate a motor vehicle 4-5 hours per day • Ability to perform field work in adverse weather.