Managing Director, Global Infrastructure

Job not on LinkedIn

🔥 32 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $133.8k - $214.2k / year

⏰ Full Time

🔴 Lead

👔 Director

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform offered by Ceridian. Dayforce provides a unified SaaS solution for employers that combines payroll, workforce management (time and attendance, scheduling), benefits and HR administration, talent management, and workforce analytics into a single application. It is aimed at mid-market to enterprise customers and sold as a B2B enterprise HR solution.

📋 Description

• Oversees the Infrastructure and Service Desk teams, guiding them to achieve their objectives by offering mentorship, training, performance management, leadership development, and career advancement opportunities, ensuring that the team consistently reaches their goals; • Collaborates with the Senior Vice President of Technology & Information Solutions and the Chief Operating Officer to co-create the technology strategic plan and roadmap. Implements strategic process governance across all operational processes, leveraging the industry-standard Information Technology Infrastructure Library (ITIL) framework. Ensures effective management of policies, procedures, roles, responsibilities, and enabling technology throughout the enterprise, coordinating efforts with both internal and external service providers; • Oversees the design, implementation, and ongoing maintenance of our technology infrastructure, ensuring it is robust, scalable, and aligned with our global technology strategy. Partners with the SVP and Director of PMO to develop and execute a strategic vision for the organization's applications portfolio, ensuring alignment with global business objectives, regional needs, and technology advancements....

🎯 Requirements

• Bachelor’s degree in information technology or other related field, or equivalent work experience required. Master’s Degree preferred; • 5+ years’ experience in people management; • Experience in managing cross-functional process teams in support of technology operations; • Experience managing third-party relationships including contract management, governance, change orders, and performance management strongly preferred; • Process management experience to include troubleshooting and analysis associated with root cause analysis, process flow documentation and analysis, performance measurement establishment and controls, role and responsibility definition, policy and procedure development, and management of the enabling process technology strongly preferred; • In-depth knowledge of technology infrastructure and applications, with a global perspective; • Leadership ability in a work setting. Flexible, willing to learn, and anticipates the needs of self and staff; • Adapts quickly to changing conditions and proactively communicates risk and mitigation plans across C-suite and V-level teams as appropriate; • Project management skills for planning, executing and following up on issues and projects, ability to develop and execute strategy related to global infrastructure, applications, and Service Desk; • Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive; • Ability to manage issues requiring problem resolution and conflict management with excellent interpersonal and intervention skills; • Excellent written and verbal communication skills; • Knowledge of business operations, including effective budget development and management processes; • Attention to detail and commitment to excellence demonstrated by the delivery of quality and timely outcomes; • Willing and able to travel as needed to support the operational environment; • Strong interest in animal protection issues preferred.