Workflow Design Specialist

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform (part of Ceridian) that provides employers with integrated HR, payroll, benefits, workforce management, scheduling, and talent management tools. It is delivered as a software-as-a-service application targeting organizations that need unified, real-time HR and payroll solutions to manage employees across the workforce lifecycle.

📋 Description

• Design, build, and maintain interactive decision-tree workflows in Zingtree • Partner with Operations business teams to gather requirements, validate logic, and ensure workflows reflect real-world use cases • Apply conditional logic, branching workflows, and business rules • Review and refine workflow content for clarity, accuracy, and consistency • Identify and resolve edge cases and exception handling • Build light API connections within Zingtree to reduce manual data entry for end users • Maintain documentation for workflows, including logic structure, updates, and version control • Continuously identify opportunities to improve and streamline workflows based on user feedback • Iterate on builds in response to stakeholder feedback and business updates

🎯 Requirements

• 3+ years of experience in workflow design, knowledge management, business process documentation, instructional design, or a similar function • Strong attention to detail and organizational skills, with the ability to apply business rules consistently across all paths within a workflow • Excellent written and verbal communication skills, with the ability to translate complex processes into clear, step-by-step instructions • Working coding knowledge (e.g., logic structures, variables, conditional statements, HTML/CSS, or similar) • Analytical mindset with the ability to troubleshoot, problem-solve, and identify process efficiencies • Experience collaborating cross-functionally with Operations or business stakeholders • Resilient and patient with iteration — low ego on receiving feedback, willing to make multiple revisions to deliver the best possible end-user experience • Experience with Zingtree or similar workflow / decision-tree platforms (preferred) • Working knowledge of API connections sufficient to build and troubleshoot light integrations (preferred) • Demonstrated understanding of QA/testing methodologies and content governance principles (preferred)

🏖️ Benefits

• Medical, Dental & Vision benefits available the 1st month after hire • Automatic enrollment into our 401k plan (subject to eligibility requirements) • Virtual fitness classes offered company-wide • Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) • Philanthropic support with both local and national organizations • Fun culture with company-wide contests and prizes#LI-TB1