Interpreting Project Manager

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Day Translations, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

👥 B2C

B2B • B2C • Language Services

Day Translations, Inc. is a global provider of professional translation and interpreting services, offering a wide range of language solutions including certified translations, audiovisual services, and localization services. With a network of over 10,000 linguists, the company caters to both individuals and Fortune 500 businesses, ensuring high-quality and accurate results across more than 100 languages. Day Translations is committed to privacy and data security, holding multiple certifications and compliance with standards such as HIPAA. The company operates worldwide with multiple offices and provides 24/7 customer support, striving to break language barriers and empower global communication.

📋 Description

• Perform cost analysis, prepare project budgets and quotes for clients, and work within established budget goals. • Manage the complete project lifecycle from initial client contact to database updates to final review after completion. • Ensure that all milestone stages are completed and reviewed for quality. • Adhere to applicable policies and standard operating procedures. • Answer client queries thoroughly via chats, phone calls, and emails on time. • Understand client needs and use a result-driven approach to expedite communication. • Develop and maintain a trusted relationship with clients as well as establish and preserve excellent relationships with freelancers globally • Report activity and actively communicate with peers. • Handle freelancers’ queries and negotiate their rates as needed. • Conduct screening of freelancers to be used in projects and ensure their understanding and application of DT policies and procedures, as well as the adherence to quality standards.

🎯 Requirements

• University degree in Business Administration, International Relations, Translations, or any relevant field is preferred • Experience in interpreting project management, business administration, and customer service, or a similar role. • Advanced verbal and written communication skills in English (Native or C1) and fluency in a foreign language • Ability to handle changing requests in a day-to-day environment • Strong decision making, organizational skills, problem solving, attention to detail, including the ability to prioritize and multitask • Excellent cross-cultural and interpersonal communication skills • Strong sense of professionalism, accountability, and politeness • Experience working in dynamic remote teams • Knowledge and experience managing conference events or remote simultaneous events is a plus • Project management certificate or training is a plus

🏖️ Benefits

• Important: This position requires your full professional commitment during scheduled working hours. • Job stacking and conflicting concurrent employment are not permitted.