Outreach and Engagement Program Manager

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August 4

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DCG Communications

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Media • Government • B2B

DCG Communications is a communications firm that specializes in helping organizations effectively share their stories through research, creative strategies, and digital solutions. They focus on delivering results that are on time, on budget, and impactful. DCG Communications works with various clients, including government departments like the U. S. Department of Transportation and Veterans Affairs, to create award-winning content and campaigns. They are known for a strong remote work culture and emphasize providing meaningful results to their clients.

51 - 200 employees

📱 Media

🏛️ Government

🤝 B2B

📋 Description

•DCG is seeking an experienced communications professional to lead all Outreach and Engagement activities for a large-scale program that supports community quality-of-life programs for active military service members, their families, and survivors worldwide. •Responsible for the oversight of all personnel related to this task area, including ideation and performance •Make recommendations to the Government customer regarding schedules, personnel, performance, and ideation, as well as responding to any customer issues, concerns, or problems •Establish and track KPIs and web health metrics, delivering reports as directed by the customer •Develop comprehensive communications plans, including ad-hoc plants and tactics bundles that include detailed journey maps for key audience segments that identify challenges and opportunities for enhanced engagement •Design and refine brand strategies, customer and process journey maps, and user personas to inform tailored communication strategies that resonate with each audience segment •Develop and manage targeted media campaigns •Develop comprehensive earned, organic and paid media strategies that align with overarching communication objectives

🎯 Requirements

•Bachelor’s Degree related to public relations, marketing, or communications •8+ years of experience managing Government communications, corporate communications, or marketing communications including stakeholder management and maintaining internal and external relationships •5+ years of experience in Outreach and Engagement management related to brand and content development, public relations, strategic planning, and web and social media operations •Active DoD Secret Clearance required

🏖️ Benefits

•A range of comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. The firm covers 60% of the premium cost for employees and all dependents. •Generous paid time off including paid federal holidays •401(k) retirement plan •Wellness programs and activities, and pre-tax Flexible Spending Accounts (FSA) •Paid Family Bonding for new parents, with 50% cost sharing for Short-Term Disability •$1,000 family expansion benefit to offset costs often uncovered with medical plans: fertility treatment, adoption, and surrogacy