Shift Runner, Assistant Manager

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🕒 January 17

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DCM Ventures

WebsiteLinkedInAll Job Openings

11 - 50 employees

DCM is a venture capital firm with over $4 billion under management. Since 1996, we have invested in more than 300 technology companies across the U.S. and Asia. With offices in Silicon Valley, Beijing, and Tokyo, DCM empowers our entrepreneurs with hands-on operational guidance and a global network of business and financial resources.

📋 Description

• Assumes the responsibilities of the Campaign Manager during designated shifts • Manages and supervises campaign calling staff during designated shifts • Arrives early to prepare and present sales/success meetings • Takes attendance and distributes leads • Coaches and motivates phone reps • Enforces proper phone room rules and etiquette • Checks all transactions for quality control • Keeps track of revenue raised per employee • Closes the shift in a timely and thorough fashion • Assists in hiring, training, and/or disciplining calling staff • Produces timely and accurate campaign reports • Provides accurate transactions to the client's box office and/or development office • Assists with data entry of employee information, attendance, sales, and gift data, • Follows and enforces DCM's company policies and procedures

🎯 Requirements

• Experience as a caller on one or more campaigns • Ability to manage and supervise campaign calling staff • Strong coaching and motivational skills • Ability to produce timely and accurate campaign reports • Experience with data entry into internal databases

🏖️ Benefits

• Inclusive Workplace: We foster an inclusive work environment where diversity is celebrated, and all employees are respected and valued. • Growth Opportunities: We believe in investing in our employees' growth and offer opportunities for professional development and advancement. • Competitive Compensation: We offer competitive compensation packages to attract and retain top talent. • Impactful Work: Join us in making a difference and contribute to meaningful campaigns that have a positive impact on our clients and society.