Virtual Assistant – Fulfillment

🕒 July 1

🌐 Brazil, Argentina, +3 more countries – Remote

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💵 $12k - $15.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 49%

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Logo of Decentralized Masters

Decentralized Masters

1 - 10 employees

📚 Education

💳 Fintech

🌐 Web 3

Education • Fintech • Web 3

Decentralized Masters is a leading educational platform specialized in Decentralized Finance (DeFi). It offers top-tier mentorship, advanced learning systems, and strategic tools to help individuals excel in the DeFi markets. The company focuses on equipping both beginners and experienced professionals with the necessary knowledge and skills to navigate the complexities of DeFi and emerging blockchain technologies. Through its comprehensive training programs, Decentralized Masters aims to demystify DeFi, making it accessible and understandable, thereby empowering users to make informed financial decisions and maximize their investment potential.

📋 Description

• Manage emails and communications • Handle customer query escalations • Assist with refund requests and documentation • Draft reports and presentations • Maintain clear and consistent communication with customers • Perform general administrative duties • Support customer onboarding • Organize webinars, set up Zoom calls, and assist in chat during live sessions • Support project managers with Circle.so content uploads, access management, and member gating • Update and maintain Excel dashboards

🎯 Requirements

• Please submit your resume in ENGLISH • Native English speaker (or at least professional level) • Must be located in South America • Proven experience as a Virtual Assistant or relevant role • Customer Service experience is a must • Familiarity with DeFi or Crypto is an added advantage • Excellent experience with word-processing software and spreadsheets (e.g. Google Suite, MS Excel) is a must • Previous working experience with Circle is an added advantage • Knowledge of online calendars and scheduling (e.g. Google Calendar) • Excellent phone, email and instant messaging communication skills • Excellent time management skills • Solid organizational skills • High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus

🏖️ Benefits

• Competitive salary package • Full time • Unlimited PTO • Team off-sites • Young & dynamic culture with team members across 30+ countries • Fully Remote with a very supportive team • Ability to work from anywhere in the world

Apply Now

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