SyteLine Systems Engineer

Job not on LinkedIn

🕒 May 2

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

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Decision Resources

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1978

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

Decision Resources is an Infor CloudSuite Industrial (SyteLine) partner that specializes in ERP modernization, implementation, configuration, optimization, and lifetime support for discrete and process manufacturers. The company provides consulting, custom software development, cloud migrations, and industrial ERP demos and evaluation services, and builds complementary software products (Decision365, SureShip, DecisionExcelerator, etc. ) to extend ERP capabilities like shipping automation, forecasting, EDI/AP automation, and BI. With decades of experience and hundreds of implementations, Decision Resources focuses on helping manufacturers replace legacy ERPs, improve operations with industry best practices, and adopt automation and AI to drive growth.

📋 Description

• Responsible for the installation, configuration, and maintenance of Infor CloudSuite Industrial ERP (SyteLine, Factory Track and Infor OS) for existing and new clients. • Perform upgrades from older versions of SyteLine to SyteLine V10 for both on premise and cloud clients. • Install, configure and maintain SyteLine ERP software and add on applications for clients, ensuring compliance with best practices and organizational standards. • Execute software upgrade procedures to migrate from older versions of SyteLine and Factory Track to the current versions. • Install Microsoft SQL Server. • Perform post provisioning in the cloud and coordinate db transfer activities with the Infor cloud team. • Setup and configure users, printers and devices on SyteLine and Factory Track. • Train and provide ongoing support to clients for system administration, configuration, best practices and technical issue resolution. • Troubleshoot and resolve issues with applications and systems. • Assist with performing backups and configuration of db refreshes on premise. • Complete SQL performance tuning and optimization.

🎯 Requirements

• 5+ years of experience in supporting Infor CloudSuite Industrial (SyteLine) versions 6-10. • Bachelor’s degree in Computer Science, Information Technology or Associate’s degree with equivalent certifications and experience. • 5+ years of hands-on experience performing Infor Syteline and Factory Track installations, upgrades and uplifts, configuration of Infor OS, and providing technical support. • Thorough understanding of Infor CloudSuite Industrial (SyteLine, Factory Track and Infor OS) architecture and third-party vendor solutions. • Knowledge of Windows Servers, workstations, server virtualization (VMware, Hyper-V) Citrix, Azure, AWS, and other software applications. • Exceptional written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences. • Ability to work well with others and to work independently. • Must be client service oriented and able to meet deadlines. • Ability to perform SQL Server installations and configurations. • Working knowledge of T-SQL. • Strong problem-solving skills. • Passionate curiosity to stay current with technology. • Experience working in agile or collaborative environments is a plus.