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Conveyancing Administrator, AU Experience Required

Job not on LinkedIn

🕒 July 30

🇦🇺 Australia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

Where this job comes from

Posted on Deep Blue Company's careers page, not through a job board

First seen by Remote Rocketship July 30

Still open on Deep Blue Company's site. Checked 3 hours ago.

Logo of Deep Blue Company

Deep Blue Company

201 - 500 employees

🏠 Real Estate

☁️ SaaS

⚖️ Legal

💰 $10M Venture Round on 2022-03

Real Estate • SaaS • Legal

Deep Blue Company is a technology-driven Australian business that has pioneered digital conveyancing since 2012. It builds integrated technology and service offerings that manage the entire property sale-to-settlement journey, providing transparency and efficiency for buyers, agents, and legal partners. The DBC group operates multiple consumer-facing and professional brands — including Offer to Own (a digital offer platform), Conveyancing. com. au, First Class Legal and bytherules — and facilitates tens of thousands of property transactions annually (having helped over 70,000 Australians), with more than 400 staff across Australia and the Philippines. DBC’s focus is on digitising and centralising fragmented conveyancing and settlement processes across the Australian property market.

📋 Description

• Provide day-to-day administrative support to a Conveyancing Paralegal across a high-volume residential conveyancing portfolio. • Assist with the end-to-end administration of conveyancing files, ensuring accuracy, compliance, and timely progression of matters. • Communicate professionally with clients, real estate agents, brokers, and internal stakeholders via phone, email, and SMS. • Maintain accurate client records and manage confidential information in accordance with privacy and compliance requirements. • Conduct client verification and collect key property and transaction information with a high level of accuracy. • Prepare, update, and organise conveyancing documentation and electronic files throughout the transaction lifecycle. • Support settlement activities, including assisting with PEXA processes and related administrative tasks. • Deliver exceptional customer service while meeting key performance indicators and contributing to a collaborative team environment.

🎯 Requirements

• A minimum of 2 years Queensland conveyancing experience. • At least 2 years' experience in a customer-facing role, providing written and telephone support to Australian, New Zealand, or UK customers. • Proficiency in Actionstep, PEXA and M365 applications • A demonstrated track record of delivering outstanding customer service and building trusted client relationships. • Excellent written and verbal communication skills, with the ability to engage confidently and professionally with clients, colleagues, and stakeholders. • Strong critical thinking and problem-solving skills, with the ability to identify issues, anticipate challenges, and implement practical solutions. • A proactive mindset, consistently taking initiative and acting on opportunities to improve outcomes without requiring direction. • The ability to anticipate the needs of clients and team members, ensuring a seamless and supportive experience. • Excellent organisational and time management skills, with the ability to manage multiple priorities while maintaining accuracy and adapting to changing business needs. • Exceptional attention to detail and a commitment to producing high-quality work. • The ability to work independently while also contributing positively to a collaborative, high-performing team. • Strong resilience, perseverance, and a commitment to delivering results. • Commercial awareness, with an interest in staying informed of industry developments and best practices. • The highest standards of integrity, professionalism, and discretion when handling confidential client and company information.

🏖️ Benefits

• Flexible working arrangements • Regular ongoing online professional development, best practice and information sharing sessions. • Genuine work-life balance

Apply Now

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