Product Manager

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Deep End Talent Strategies

WebsiteLinkedInAll Job Openings

1 - 10 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

Deep End Talent Strategies is a comprehensive HR consulting firm that partners with growing organizations to attract, develop, and retain top talent. The company offers a variety of HR services including HR on Demand, Learning & Development, HR Assessment, Policies & Procedures, Outplacement Services, and Payroll Services. As a certified partner with the Predictive Index, Deep End Talent Strategies excels in talent optimization and offers tools like the H2L (Here to Learn) learning management system. This system provides a platform for housing, delivering, and tracking training content, with over 3,200 courses available. Deep End Talent Strategies aims to align employee and leadership development with business goals, offering customized solutions in compensation strategy, employee relations, teambuilding, and succession planning. Their tailored HR solutions are designed to enhance business results and team dynamics, serving both business and nonprofit sectors.

📋 Description

• Serve as the primary product and operational point of contact for Incisive's specialty lab network • Build strong working relationships with lab principals, production leaders, and operational stakeholders • Manage onboarding of new lab partners, including workflow documentation, training, pricing, and operational readiness • Identify opportunities to improve collaboration, communication, and performance across the network • Own the product roadmap for lab-facing workflows and platform capabilities • Translate operational challenges into clear product requirements, user stories, and development priorities • Partner closely with engineering to improve case submission, communication, tracking, visibility, and quality management • Identify and automate manual processes that create friction for labs, practices, and internal teams • Support integration initiatives as new partners are added to the Incisive ecosystem • Monitor lab capacity and proactively address bottlenecks before they impact customers • Define and maintain performance standards, including turnaround times, quality metrics, remake rates, and delivery expectations • Develop escalation processes and remediation plans for quality issues • Conduct regular performance reviews with lab partners and drive continuous improvement initiatives • Define and own key performance indicators across the lab network • Build dashboards and reporting that provide visibility into operational performance and partner health • Analyze workflow data to identify trends, bottlenecks, and opportunities for improvement • Deliver actionable recommendations to leadership based on operational and performance insights • Partner with Sales and Growth teams to align lab capabilities with customer acquisition plans • Collaborate with Clinical Support to ensure every case is managed effectively from scan to delivery • Work closely with Finance and Operations on pricing, invoicing, and cost management initiatives • Serve as the internal subject matter expert on lab operations, workflows, and capabilities

🎯 Requirements

• 3–6 years of product management, operations, clinical operations, or related experience • Experience managing external partner or vendor relationships • Demonstrated ability to translate complex operational workflows into scalable systems and product requirements • Strong analytical mindset with experience defining metrics, analyzing data, and making recommendations • Excellent communication skills with the ability to work effectively across technical and operational audiences • Highly organized with strong project management skills and the ability to manage multiple priorities simultaneously • Comfortable operating in a high-growth environment where priorities evolve quickly • Self-directed, proactive, and motivated by solving complex operational problems

🏖️ Benefits

• Target Bonus: 20% • Equity Participation • Medical, Dental, and Vision Benefits • 401k with Company Match • Unlimited PTO