Release Readiness Engineer – Technical Writer

🔥 12 hours ago

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Defense Unicorns

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

💰 Seed Round on 2022-10

Defense • Software • Cybersecurity

Defense Unicorns is a cutting-edge technology company focused on transforming the way the U. S. Department of Defense (DoD) procures and deploys mission-critical software capabilities. Through its Airgap App Store and Unicorn Delivery Service (UDS), Defense Unicorns offers a centralized marketplace of trusted, pre-approved applications designed for rapid, secure, and compliant deployments in the most secure and complex DoD environments. The company emphasizes speed and reliability in software delivery, catering to various missions across domains such as Army, Navy, Air Force, and Space Force. Defense Unicorns meets the unique challenges of DevSecOps for defense systems, ensuring operational adaptability and security in mission-critical software deployments.

📋 Description

• Plan, author, and maintain installation guides, admin/operator guides, troubleshooting/runbooks, and release notes aligned to product releases and operational needs. • Plan, author, and maintain Warfighter focused end user guides. • Installation & deployment documentation: Create step-by-step install/configuration guides for product components and integrations (including prerequisites, expected outputs, verification steps, and safe rollback guidance). • Administration & Day-2 operations: Document operational workflows: upgrades, configuration changes, health checks, resource considerations, and common operational failure modes in constrained/mission environments. • Troubleshooting & runbooks: Build and curate troubleshooting-by-symptom runbooks (diagnosis steps, likely causes, resolution paths, and prevention guidance). • Aid development of training modules and job aids for user personas. • Operate in a Git-based doc workflow (issues/PRs/reviews), establish templates, and improve/maintain documentation. • Information architecture & discoverability: Organize technical documentation so it’s easy to navigate and avoids duplication across products

🎯 Requirements

• 4+ years writing technical documentation for software platforms (DevSecOps, infrastructure, Kubernetes-adjacent systems strongly preferred). • Demonstrated experience producing: • Installation guides • Administrator/operator manuals • Troubleshooting guides and runbooks • Comfortable documenting complex workflows; able to interpret design docs and technical specs and convert them into guidance. • Experience working in environments with higher operational rigor (airgapped, disconnected/limited connectivity, regulated or government contexts) preferred. • Strong collaboration skills with engineering and delivery teams; able to drive clarity, obtain technical decisions, and keep docs aligned with shipped behavior. • Proficiency with Git-based documentation workflows and modern docs toolchains (Markdown, static-site docs frameworks, review cycles, issue tracking).

🏖️ Benefits

• Medical/Dental/Vision • Premiums are 100% Company Paid • Health Savings Account • Life Insurance • Disability Insurance • 401k Retirement Plan • Company Stock Options • Home Office Budget • Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s • Paid Parental Leave • Reimbursement for approved trainings/subscriptions • Conferences (travel, lodging, and fees)