Solution Specialist

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DEKRA Praca Sp. z o.o.

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2012

🎯 Recruiter

👥 HR Tech

Recruitment • HR Tech

DEKRA Praca Sp. z o. o. is a temporary employment and recruitment agency operating in Poland and across 20 European countries. For over a decade it has provided certified job placements, candidate registration and selection services, and labor‑market advice to jobseekers. The company uses digital channels and tools (Facebook, SMS/WhatsApp/Viber, and its "CHAT YOUR JOB" registration) to distribute job offers and notify candidates, and it partners with employers across multiple industries to fill positions.

📋 Description

• Ensure that each customer contact will be a professional experience to meet the needs of the customer • Provide support on technical questions via phone, video conference or email • Enter & Maintain accurate issue description and detailed updates within our CRM system • Respond timely to customer inquiries, primarily via email and telephone to our expected critical metrics • Focus efforts to meet or exceed defined performance criteria

🎯 Requirements

• At least C1 level in any of following languages: Latvian / Hungarian / French or Italian / German and English (to cover mediterranean market) • Computer Science degree or equivalent work experience in Cloud services or IT infrastructure administration/support • Working Knowledge on SQL Server database concepts and terminology, Windows Server > 2012R2 admin or support, IoT, Microsoft Cloud Services (IaaS, PaaS, SaaS) and Office or O365 preferred • Excellent verbal and written communication skills • Ability to maintain a positive attitude in a dynamic work environment

🏖️ Benefits

• Full support at the implementation stage • Employment under a contract