Delegate CX
11 - 50 employees
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
Cut & Sew Production Coordinator
Job not on LinkedIn
🔥 24 minutes ago
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Delegate CX
11 - 50 employees
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
📋 Description
• Manage daily communication with current and prospective factories and communicate updates to the Cut & Sew Specialist • Use Alibaba, WhatsApp, email, and approved channels to send requests, confirm details, follow up, and record outcomes • Support communication across Chinese factory hours and Heavenly Studios’ U.S. hours • Work a flexible split schedule with dependable overlap on both sides • Document supplier performance and escalate significant concerns before commitments are made • Provide the internal team with clear, timely visibility into factory activity • Summarize status, completed actions, confirmed facts, open questions, risks, decisions needed, and next steps • Organize communication logs, quote files, factory profiles, and sample records • Keep projects current from sourcing through production and delivery • Update trackers after material changes and monitor quotes, samples, revisions, approvals, deposits, production, inspection, shipping, and delivery dates • Coordinate product specifications, sample development, revisions, and approvals • Send current tech packs, measurements, fabrics, colors, labels, trims, decoration, and packaging instructions • Maintain version-controlled feedback and approvals • Find and qualify new factories for apparel, accessories, packaging, and custom products • Compare factory capabilities, verify requirements, request quotations or samples, and present options with concerns and next steps • Collect comparable quotations and organize cost information • Confirm unit costs, minimums, sample fees, setup charges, materials, packaging, and shipping details • Maintain current records of factory and supplier relationships, including contacts, capabilities, products, pricing history, minimums, samples, lead times, responsiveness, quality history, and relationship status
🎯 Requirements
• A highly proficient communicator in both spoken and written English • Strong organizational and time management skills • Excellent problem-solving and analytical skills • Strong customer service orientation • Work well with others and be a team player • Bachelor's degree in Marketing, Communications, Business Administration, or any related field • 1–2 years of direct Promotional, Customer Service, or Order Management role experience • Strong verbal, written, and English communication skills • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours • Comfortable using Alibaba and WhatsApp for business communication • Comfortable maintaining detailed spreadsheets or databases • Experience using Google Workspace is an advantage • Ability to compare supplier quotations and follow written processes • Experience with cut-and-sew apparel, overseas manufacturing, product development, purchasing, sourcing, or production coordination is strongly preferred • Familiarity with fabrics, garment construction, trims, labels, packaging, tech packs, measurements, minimum order quantities, sample development, production lead times, quality-control terminology, and international shipping is valuable • Experience coordinating factories in China or other overseas manufacturing regions would be an advantage • Experience supporting a United States-based apparel or consumer-products company would be an advantage
🏖️ Benefits
• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Government Mandated Benefits Employer Share • Internet stipends upon regularization • HMO Coverage upon regularization (with an option to enroll as early as Day 1) • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth
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