Home-Based Process Writer

Job not on LinkedIn

May 28

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Delegate CX

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B2B • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

11 - 50 employees

🤝 B2B

🎯 Recruiter

🏢 Enterprise

📋 Description

• The DCX Process Writer involves creating, developing, and maintaining clear and comprehensive documentation of various processes within the organization. • A strong communicator in both spoken and written English. • Strong attention to details. • Excellent problem-solving and analytical skills. • Strong organizational and time management skills. • Ability to function well in a high-paced and, at times, stressful environment. • Ability to handle complex transactional language to describe processes and functions of complex business procedures.

🎯 Requirements

• Bachelor’s degree in business administration, computer science, information technology, industrial engineering, or any related field. • At least two (2) years of direct experience in process documentation, improvement, and technical writing. • Experience in the BPO industry is an advantage. • Strong verbal, written, and English communication skills. • Proficient in both Microsoft and Google applications. • Strong exposure to Workday, and Asana is advantageous. • Preferably with a strong knowledge and background in Excel. • Preferably experienced in the BPO industry.

🏖️ Benefits

• Industry-leading salary packages. • Permanent work-from-home setup. • Company equipment provided. • Internet stipends upon hiring. • HMO Coverage. • PTO credits and service incentive leaves. • Major spring and winter company live events. • Monthly employee appreciation virtual events. • Company-provided career skills training courses. • A company culture focused on your personal and professional growth.