Production Coordinator

Job not on LinkedIn

🔥 2 minutes ago

🇵🇭 Philippines – Remote

💵 ₱45k - ₱48k / month

⏰ Full Time

🟢 Junior

✨ Production Coordinator

👻 Ghost score 2%

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Logo of Delegate CX

Delegate CX

11 - 50 employees

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

📋 Description

• Oversee day-to-day purchasing, production, and operations from purchase order through proofing, production, and delivery. • Monitor orders and document order confirmations and vendor emails. • Ensure purchase orders are accurate and issued to suppliers with the correct client artwork files. • Contact suppliers and vendors for order status, proofs, tracking information, inventory checks, pricing, freight quotes, and lead times. • Communicate with clients using email templates for order updates and logistics. • Provide support, research, and feedback on order progress, changes, and customer or vendor inquiries. • Coordinate shipping and freight arrangements. • Provide customers with shipment tracking numbers and monitor shipping reports for on-time delivery. • Maintain accurate client and vendor files and databases. • Complete related ad hoc tasks.

🎯 Requirements

• Bachelor's degree in Marketing, Communications, Business Administration, or any related field. • 1–2 years of experience in a promotional products, customer service, or order management role. • Strong verbal and written English communication skills. • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Proficient in Google Workspace (Gmail, Sheets, Docs, Drive). • Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal. • Ability and willingness to learn industry-specific software. • Direct promotional products experience or comparable e-commerce experience is beneficial but not required. • Experience with promotional products, including item research, ordering, and follow-up, is an advantage. • Ability to prioritize and manage multiple projects under tight deadlines. • Organizational and time-management skills. • Attention to detail. • Clear and professional spoken and written communication. • Problem-solving and analytical skills. • Customer service and teamwork skills.

🏖️ Benefits

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Government-mandated benefits employer share • Internet stipends upon regularization • HMO Coverage upon regularization (with an option to enroll as early as Day 1) • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth

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