Delegate CX
11 - 50 employees
🤝 B2B
🎯 Recruiter
🏢 Enterprise
B2B • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
Reservations Agent
Job not on LinkedIn
🔥 0 minutes ago
🇵🇭 Philippines – Remote
💵 ₱45k - ₱50k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
✨ Reservations Agent
🚫👨🎓 No degree required
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Delegate CX
11 - 50 employees
🤝 B2B
🎯 Recruiter
🏢 Enterprise
B2B • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
📋 Description
• Handle inbound calls and guest inquiries across direct sites and OTAs. • Convert leads by promoting travel insurance, concierge services, and extended stays. • Create, update, and document reservations accurately in the system. • Collect deposits and final payments and assist with payment issues. • Deliver knowledgeable service regarding the properties and area. • Communicate reservation updates to internal teams.
🎯 Requirements
• High school diploma or equivalent; a bachelor’s degree is a plus. • At least 2 years of experience in a hospitality, call center, or customer-facing role. • Previous experience in vacation rentals, hotels, or guest services is a strong advantage. • Property management experience is considered a strong plus. • Must be fluent in English with excellent spoken and written communication. • Able to work during U.S. business hours and weekends. • Proficient with Guesty, Teams, Outlook, and OTA platforms. • Dependable, empathetic, and motivated to contribute to a positive guest experience.
🏖️ Benefits
• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Internet stipends upon regularization • HMO Coverage • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth
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