Sales Assistant

Job not on LinkedIn

September 18

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Delegate CX

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B2B • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

11 - 50 employees

🤝 B2B

🎯 Recruiter

🏢 Enterprise

📋 Description

• Act as first point of contact for incoming leads; follow up and nurture leads to conversion using CRM tools • Track leads, understand needs and purchase timelines, maintain ongoing communication to build trust • Prepare and send accurate quotes based on customer requirements, pricing tiers, and product options • Answer product, service, pricing, and availability questions; create client presentations using templates • Enter sales orders accurately into order management system; provide shipping estimates and coordinate timelines • Track orders, proactively communicate status updates or delays, and help resolve order issues • Work closely with fulfillment teams, factories, suppliers, sales executives, and account managers to ensure timely delivery of custom orders • Maintain ongoing relationships with leads and existing customers; re-engage dormant accounts • Support backend project management, customer support, and client relationship development to grow client accounts

🎯 Requirements

• Bachelor's degree in Marketing, Communications, Business Administration, or related field • 1-2 years of direct Promotional, Customer Service, or Order Management role experience • Highly proficient in spoken and written English • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours • Proficient in Microsoft Office Suite and Google Workspace • Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal • Experience with promotional industry-specific software (e.g., Sage, ESP, CommonSku, Syncore) • Direct experience in the promotional industry or comparable e-commerce experience is beneficial • Customer orientation and ability to adapt to diverse customer types • Comfortable with social media marketing • Strong organizational and time management skills • Strong analytical and troubleshooting skills

🏖️ Benefits

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Internet stipends upon regularization • HMO Coverage • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth