Collections Team Leader

November 9

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Logo of Deloitte

Deloitte

Consulting • Financial Advisory • Technology, Media & Telecommunications

Deloitte is a leading global provider of audit, consulting, tax, and advisory services. With a strong commitment to innovation and sustainable practices, Deloitte helps organizations navigate the complexities of business transformation and optimize their operations across various sectors. The company emphasizes respect, inclusion, and diversity, ensuring a collaborative working environment that fosters growth and development for its employees.

10,000+ employees

Founded 1845

đź“‹ Description

• Setting targets and monitoring key performance metrics • Implementing strategies to improve efficiency and customer satisfaction • Coaching and developing a team • Providing guidance on handling sensitive customer interactions • Working closely with senior leadership to align department goals with business objectives • Ensuring compliance with financial regulations • Delivering empathetic, solutions-focused support • Overseeing the collections team and managing performance

🎯 Requirements

• Strong knowledge of collections practices and laws • Excellent problem-solving abilities • Attention to detail • Strong interpersonal skills • Experience in data analytics for business improvements

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