Operations Manager – Communications

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November 6

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Delphi Digital

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Crypto • Finance • Research

Delphi Digital is a research platform that provides institutional-grade insights into the cryptocurrency market, helping investors and builders find alpha through actionable data-driven research. Since its inception in 2018, it has gained trust from industry leaders and offers comprehensive analysis of emerging trends, token economics, and market strategies, making it a go-to source for understanding the complexities of the crypto landscape.

2 - 10 employees

₿ Crypto

💸 Finance

📋 Description

• Maintain Monday.com boards and automation systems, ensuring dashboards remain accurate and up to date for management visibility at all times. • Monitor weekly analyst work tracking, follow up as needed, and proactively alert manager to gaps or delays. • Support the creation and management of internal workflows, dashboards, and forms to streamline project tracking and communication. • Maintain project timelines and ensure that operational data are consistently updated. • Prepare and maintain internal reference guides or training materials to simplify team processes. • Provide backup administrative support for internal operational needs, including backend and CRM systems such as WordPress, Hubspot and Chargebee. • Assist with cross-team operational tasks, facilitating coordination between departments to ensure smooth execution of deliverables. • Coordinate report publishing activities — including gathering final approvals from both clients and internal teams, and ensuring consistency across formats and channels. • Manage timely approvals, documentation, and communication between clients and internal teams to support consistent and efficient content publishing. • Oversee report distribution activities, including executing newsletter campaigns and coordinating dissemination across relevant channels (Twitter, LinkedIn, PR partners). • Collaborate with the Social Media Manager and Marketing Team to ensure consistent messaging and cohesive amplification across channels. • Track and manage amplification performance, including monitoring impressions and engagement to measure reach and reporting results internally and to clients, as needed.

🎯 Requirements

• 1–3 years of experience in administrative, operations, or coordination roles (internship experience acceptable). • Strong organizational and multitasking abilities with excellent attention to detail. • Comfortable using project management or workflow tools (e.g., Monday). • Basic familiarity with CRMs (HubSpot preferred) and website management tools (e.g., WordPress). • Good communication and follow-up skills; proactive in ensuring timelines are met.

🏖️ Benefits

• Flexible work arrangements