Project Manager – Localization

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🕒 February 16

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Deluxe

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1915

💳 Fintech

🛍️ eCommerce

🏦 Banking

Fintech • eCommerce • Banking

Deluxe is a leading financial services technology company that specializes in payment processing and data solutions. With over 100 years of experience, it connects small businesses, financial institutions, and major brands through a comprehensive suite of payment methods and financial services. Deluxe processes over $3 trillion in payment volume annually, offering tools for receivables, payables, and marketing, aimed at helping businesses grow and manage their finances efficiently.

📋 Description

• Foster a collaborative rapport with clients to maintain strong service relationships. • Be the key point of contact for clients and internal Deluxe teams for your portfolio of projects. • Collaborate and liaise with vendors and cross-functional teams to schedule, action and deliver work orders. • Set up, manage and track work orders, assets and schedules in Deluxe's systems. • Coordinate the creation of subtitles, closed captions, or related deliverables with internal teams and vendors. • Daily monitor and identify work orders that are at risk of missing customer-specific SLA requirements. • Proactively identify potential project/workflow issues and escalate them. • Troubleshoot and formulate solutions to project/workflow issues.

🎯 Requirements

• Previous experience in a client-facing role, preferably in the entertainment and/or localization industry. • Project management experience is required, specifically with managing timelines, budgets, quality, and client relationships. • Video streaming platform project management experience is highly advantageous. • Native/professional/advanced spoken & written proficiency English. • Understanding of localization / media processes and experience managing the localization of content to different regions. • Proficient with the MS Office suite of programs, and other software involving inventory, order processing, project management, and database software. • Ability to work some extended/flexible hours to meet project deadlines.

🏖️ Benefits

• Flexible work arrangements