Clinical Implementation Manager – Orthodontics

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🕒 May 29

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DentalMonitoring

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

DentalMonitoring, powered by AI, is the orthodontic industry’s only FDA-approved and EU-MDR-Certified remote monitoring solution. The platform is revolutionizing the orthodontic experience for patients, parents, and practitioners. Clinicians use DentalMonitoring to see every patient weekly and schedule appointments based on how their patient’s biology responds to treatment. ScanAssist guides patients through the scanning experience and ensures high-quality images with meaningful clinical information. DentalMonitoring makes treatment more convenient for patients who are better educated and compliant because of in-app messaging, automated notifications, and annotated videos and photos. AI-powered analysis of patient scans, automated notifications, and team instructions allows teams to increase their efficiency and clinical effectiveness. The solution works for any patient, in any treatment phase or appliance. DM Insights lets practitioners explore patterns and trends in practice data to make clinical improvements and increase efficiencies.

📋 Description

• Onboard new clients and create customized workflows tailored to each clinic’s needs • Train new clients (clinics and dental teams) on the use of the DentalMonitoring (DM) solutions suite • Retain existing clients and help them expand their use of DM solutions so they can maximize the benefits of AI technology and the DM dashboard • Build and maintain strong, long-term client relationships so they continue to support the DentalMonitoring brand and use and advocate for DM solutions and products • Serve as the technical liaison between clients and the DM platform • Attend local trade shows and exhibitions • Collaborate and communicate with regional sales managers, customer success managers and sales representatives to deliver the best possible onboarding experience for clients • Encourage doctors and dental clinic staff to adopt new protocols while addressing any hesitations about adopting transitional technologies • Provide on-site field support at clinics to train all staff and support the implementation of DM solutions (may account for up to 60% of working time)

🎯 Requirements

• Minimum 5 years’ experience in dentistry and/or orthodontics, or equivalent • Strong understanding of consultative/conceptual selling approaches • Solid experience in consulting, training and solution implementation • Ability to build and maintain partnerships with internal and external stakeholders • Good IT skills and a strong interest in new technologies • Diplomatic, with strong listening skills and empathy • Ability to influence clients and drive changes in their way of thinking • Strong prioritization and organizational skills • Proactive and self-motivated • Autonomous, enthusiastic and curious • Team player • Critical and innovative mindset • Excellent written communication and analytical skills • Excellent interpersonal and relationship-building skills • Strong problem-solving skills and the ability to act quickly and effectively • Bilingual in the language relevant to the territory • Advanced level of English, both spoken and written

🏖️ Benefits

• Swile lunch card • Alan health insurance • Free share allocation plan (equity awards) • Hybrid working arrangement possible • Active Works Council benefits (Urban Sports Club, club-employes.com) • Internal company events