Social Media Content Specialist, English/Japanese

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October 3

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dentsu Austria

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B2B • Media • Enterprise

dentsu Austria is a part of the Dentsu Group, serving as an integrated growth and transformation partner to leading organizations worldwide. The company focuses on pushing the boundaries of business transformation and sustainable growth, providing world-class services and integrated solutions. Dentsu Austria is committed to innovating and creating experiences that enrich every business, with a strong emphasis on research, analysis, and media trends. By leveraging their global network of innovators, they strive to simplify complexities and drive impactful outcomes for brands, people, and society.

51 - 200 employees

Founded 1900

🤝 B2B

📱 Media

🏢 Enterprise

📋 Description

• Moderating and responding to comments across our clients' social channels using their unique brand voice. • Writing thoughtful, engaging content to spark conversations and drive engagement. • Ensuring online communities are safe, respectful, and aligned with client guidelines. • Escalating issues, insights, or trends to the internal team when needed. • Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience.

🎯 Requirements

• Native-level fluency in English AND Japanese. • Exceptionally strong written communication skills (spelling, grammar, clarity) in both English AND Japanese. • You live in Canada and are legally allowed to work here. • You’re open and available to work any shift, any day - including weekends. • You’ve got professional experience managing social platforms, specifically moderating and engaging. • You know how to write for brands and can adapt your tone for different audiences. • You know your way around and the ins and outs of all the major social platforms. • You’re into the kind of content you’ll be moderating - whether it’s tech, retail, food, or hospitality and tourism, you’re curious and engaged. • You’re organized, reliable, and have excellent customer service instincts. • You have fast, reliable internet with no data restrictions. • You also have an active Facebook account.

🏖️ Benefits

• A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all hourly employees working a minimum of 22 hours a week.