Skin Therapist Intern

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Logo of Dermalogica

Dermalogica

201 - 500 employees

Founded 1986

💄 Beauty

🛍️ eCommerce

🧘 Wellness

Beauty • eCommerce • Wellness

Dermalogica is a skincare company that provides a range of products focused on skin health. They offer various cleansers, exfoliants, moisturizers, masques, toners, facial oils, and serums targeting different skin concerns such as acne, skin aging, dryness, oiliness, and sensitivity. Dermalogica also sells holiday gift sets, jumbos, skin kits and sets, and travel sizes. They emphasize education about skincare with resources like face mapping and expert-level skin solutions. Furthermore, the company is involved in sustainability and social impact initiatives, offering programs like Terracycle for recycling. Dermalogica offers services through professional skin treatments such as their professional brightening treatment. They operate an eCommerce platform for purchasing their products online.

📋 Description

• Deliver exceptional customer service by providing skincare advice and recommending products • Serve as a primary point of contact for Professional Skin Therapists through Live Chat and Email • Support Dermalogica's educational initiatives • Assist with Dermalogica consumer and professional programs • Identify, document, and escalate customer experience trends

🎯 Requirements

• Current Skin Therapist license with at least one year of hands-on professional experience • Strong knowledge of Dermalogica products, treatments, and skincare recommendations • Exceptional verbal and written communication skills • Strong technical proficiency with Microsoft Office applications • Experience using Zendesk or other CRM platforms is preferred • Ability to manage multiple priorities in a fast-paced environment • Strong problem-solving skills and ability to provide skincare guidance across multiple communication channels

🏖️ Benefits

• Opportunity to gain hands-on experience with a global skincare brand • Flexible work hours • Participation in a company bonus plan

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