Disability Case Manager

🕒 January 1

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Desjardins

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1900

🏦 Banking

💸 Finance

Banking • Insurance • Finance

Desjardins is a leading financial cooperative in North America, offering a wide range of financial and insurance services across Canada. Its services include personal and business banking accounts, credit cards, mortgages, loans, savings and investments, as well as auto and home insurance, among others. Desjardins is known for its focus on responsible investment and supporting local economies. It provides members with the opportunity to participate in decision-making processes and emphasizes commitment to the community and youth development.

📋 Description

• Develop strategies and build strong relationships to establish an intervention plan to facilitate the insured's recovery and return to work in a timely and sustainable manner • Communicate by phone and mail with various parties to develop a comprehensive understanding of the elements and context related to the absence and communicate decisions to the insured and the policyholder • Approve and adjudicate claims, process waivers of premium, establish the amount of the benefit, determine the period payable and proceed with the payment and ensure the necessary follow-ups are completed • Prepare documents needed by the organization’s rehabilitation coordinator for claimant interviews. • Review claims with medical consultants and the legal department as required • Process disability claims in accordance with the terms of the group insurance contract

🎯 Requirements

• College diploma in a related field • A minimum of three years of relevant experience as a disability claims specialist (short- and/or long-term disability management) • Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

🏖️ Benefits

• Competitive salary and annual bonus • 4 weeks of flexible vacation starting in the first year • Defined benefit pension plan that provides predictable, stable income throughout retirement • Group insurance including telemedicine • Reimbursement of health and wellness expenses and telework equipment